My wife and I both could not get in and out of a regular bathtub so we decided to go with the walk-in tub. The sales representative explained the situation of the tub—what it was, how they put the jets and how it would help with arthritis. The installation team was also perfect. They were good workers. They did the job well and were honest and courteous. I have used that tub one time and I enjoyed it then. But my wife uses it most of the time and she loves it. Her leg had been broken and she couldn’t lay down in a regular tub. To get up, she would need my arm to pull herself up. But now, she can get in and out, sit on that thing and take her own bath. The tub’s awesome and she loves the jets.